Consumer Redressal

Hi Team, I have booked the tickets on 25th Feb 2020, Airline Name - Indigo Airline Travel date - 10th May 2020 Passengers - 3 out of that 2-Adults and 1- kid (2 years) Travelling from - HYD to MUM PNR Number - KGQ4XS As per the government regularities all the flights were cancelled till 24th May and as since my travelling date was 10th May i am applying for reversal of my ticket booking amount   I could not able to visit HYD as the occasion has been cancelled due to covid-19, Hence i want Full Amount of Reversal which was debited towards ticket booking The Amount is 5880/- I am not cancelling the tickets with my wishes, its world crises & Indigo team is not helping to reverse the amount. Need your intervene to resolve my issue, I need full amount of reversal Please note - With small 2 year Kid i will be not planning to travel anywhere in next 2 years so I DO NOT WANT  that credit shell option its waste for me, I WANT ONLY REVERSAL IN MY ACCOUNT ASAP. This is increasing my Financial burden in this situation i do not have funds to survive with family i need urgent funds and i am in big trouble i need my money back for my essential family expenses. PLEASE HELP !!! Thanks & Regards Prashant Shinde 8097707083