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Complaint #32041 — Narahari G
Filed: 5 Jun 2020 ·
Address: House No 65, Binsar Apartment, AbhayKhand-4, indirapuram, Ghaziabad 201010
1. I have booked a ticket in GoAir flight through Happyeasygo portal for one of my friends on 8 Apr 2020 for journey on 20 Apr 2020 from Delhi to Kolkata.
2. The ticked is booked using my Happyeasygo account and the contact details mentioned are of the traveller.
3. The taveller name is Somnath Kundu, his mail id is somnath.kundu@getfitso.com and his contact number is 7044959648
4. The e ticket order no as per Happyeasygo portal is 695905669722806308 and 695905669722806408. The PNR is PEPDUH.
5. Due to extended lockdown, the flight stood cancelled.
6. I have approached to Happyeasygo for the cancellation of the same, they have asked to do the cancellation by visiting the airlines site. I have sent the cancellation confirmation to the Happyeasygo through the mail.
7. Now they are playing mail game with me and not responding to my mails in a manner they are soupposed to.