Consumer Redressal

I have purchased one product through FLIPKART vide order Order ID: OD114537049149455000 TVs FSN: TVSF3J7HUJF5XUBT HSN/SAC: 85287217 iFFALCON by TCL Certified Android 138.71cm 55 Ultra HD 4K LED Smart TV on dated 26.01.2019 and the same was installed at the residence and I have opted for extended warranty for two years from the date of purchase of Flipkart product through Jeeves Consumer Services Private Limited. Buildings Alyssa, Begonia & Clover,Embassy Tech Village,Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru-560103, Karnataka, India by paying an amount of Rs.2999/-. That after one year of purchase of above said i.e. TCL Television 55 Ultra HD 4K LED smart TV developed some mechanical defect and thereafter I have contacted Flipkart for resolving the problem, but Flipkart refused to entertain the request and told me that as the product was under warranty because I have has purchased extended warranty of two years from Jeeves Private Limited and Flipkart has advised me to contact Jeeves Pvt Ltd. as the product was under warranty. Thereafter I have contacted the Jeeves Pvt. ltd on dated 29.03.2020 and have informed with regard to the defects in the above said product and in reply to the said email to me, the Jeeves have taken a plea that due to lockdown the services of customer could not be provided and as and when the lockdown period is over the service will be doned accordingly. But even though the lockdown period is over and the services to the other products were started and relaxation was given by the Indian Govt. in third and fourth lockdown , I have again approached Jeeves either to change the product or to rectify the defect of the product which was purchased by me from Flipkart. But till date no service has been provided by the Jeeves company and I am running pillar to post for the repair of my TV and the act of the Jeeves Pvt. Ltd. I have suffered mental harassment. I want justice to take action against the FLIPKART and Jeeves Pvt. Ltd for redressal of my claim.