Consumer Redressal

Sir, I booked a confirmed flight ticket for Ahmedabad-Port Blair-Ahmedabad (for 4 Passengers) with the booking ID EMT67555137 on 12 December 2019 to travel on 20 April 2020 from Ahmedabad to Port Blair (G8- 802, Airline PNR: G9QCRT) and on 27 April 2020 from Port Blair to Ahmedabad (G8- 803, Airline PNR: A4SV3P). Since both the way flights are cancelled, on 20th April I requested EsaeMyTrip.com to refund the full amount. As we cannot make the trip together as expected by Go Air. Since EaseMyTrip.com did not respond positively to my request I registered my grievance in AirSewa (Grievance No. DK094958) on 20th April 2020 with the request to direct Go Air and EaseMyTrip.com. Since I did not get any reply from EaseMyTrip.com or Go Air, on 30th April 2020 again approached EaseMyTrip.com. But they outrightly refuse to make the full refund. So once again on 30th April and on 14th May I registered my grievance in AirSewa (Grievance Numbers: UV419600 & WQ799316: FX321731 & UZ149761). Until date the Airline and EaseMyTrip.com refuse to make the full refund. Kindly do the needful so that I get the full refund.