Consumer Redressal

Sir, I was really taken aback to see my electric bill for the month of May, 2020 . Today a message dated 12 May, 2020, has been sent on my registered mobile no. 8235115057 that your bill is due Rs. Rs. 1,242 for 406 units for consumer ID 1104035454 . According to electric bill the present reading of meter is 2000 kwh BUT I CHECKED MY PRESENT METER'S READIING IS 1635 kwh. So, how can be it possible that meter is showing 1635 kwh and as per Electricity bill will be 2000 kwh. There may be two possible reasons. Either your bill clerk has made some mistake in billing me such a big amount for the eletric power consumed or my my electric meter has not been checked and without reading the meter they sent the electric bill on estimated basis. You can consult my previous bill's records that i have been charged only for the consumption of18 to 30 units but in this month of may I have been charged for 406 units . I paid the last bill Rs. 129 that has been generated on estimated basis due to COVID 19. and following are the documents that has been attached: Find the attatchment plz. 1. Meter reading on 12 May 2020 2. Bill sent by you for May, 2020 for 406 units 3. The bill of April 2020 for 32 units (LK,A) that had been generated on three month's average basis for Rs. 129 ( already paid) and This is also wrong calculation. bcz. a message has been sent from your (dated 30/04/2020) side that the bill has been generated on the basis of average of 3 month's consumption and if you consult my consumption of previous 3 monts that is for January 20, 17 Units for February 20, 19 Units and for March 20, 18 Units Total units consumed in 3 months = 54 units Hence, 3 month's Average unit consumed = 54 units / 3 months = 18 Units around But the bill has been sent for april on the average basis = 32 units So there is a big difference of 14 units in the month of april. 4. And the message's screenshots related to the point no. 3 Hence you are requested sir, to get my meter checked and send another bill after due correction of the bill for may 2020 i.e., for 406 units Thanking You Vibha Devi W/o: Jai Kumar Jha Con.ID : 1104035454 Meter Sl. No. 4425135 Village : Hirni, Tola : Hirni, Panch: Hirni Block : Kusheshwar Asthan Darbhanga, Bihar : 848213 Mobile No. 8235115057