Consumer Redressal

Institute Website : http://ugcnetd.com/ I joined batch on 5th January in GLOBAL TEACHERS ACADEMY, Green Park and I was told that it was fresh batch but it wasn't still I didn't say anything as I already gave the fee. I belong to a middle class family where we can afford to waste our money. I have the paid fees of coaching through my savings. On 12th March all the institutes were shut due to COVID-19. I understand that during this situation institutes were so i didn't expect much but requested him to mail the notes even I was ready to travel to collect the notes but Mishra Sir denied when I asked him he said speak to your teacher when I spoke to our English teacher she replied on whatsapp speak to Mishra but no help was provided. As an aspirant, I cannot waste my one month. This year UGC NET is very important for me as I have left my job for this paper. I cannot compromise with my carrier so I joined online course. When asked him to atleast refund my half the fees he denied for that as well. I do understand that this is the time of crisis but I can't compromise my hard earn. now i spent the money on double things and he still to ready to provide anything then what is the point to join the course. I want my money. Mishra has no sense to talk he talked to me twice very rudely we have given him money we have the right to question things. I have fee receipt, payment transaction number, call recording and messages.