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Complaint #31925 — Soumya
Filed: 11 Dec 2019 ·
Address: No 30 - 37, Muthu Street, Peelamedu, Coimbatore
Ordered a cash on delivery for a Beet Q11 Pro Smart Watch from the Zepwear store online. Fake product was delivered with wrong order date and a contact number (8076904820) and mail ID (Help.zepwear@gmail.com) on the package.
So checked the google for a customer care number ( 9641608423) and called. The person told me that a refund can be made if I had a Paytm or Googlepay. I reactivated my Googlepay this person calls back asking me to forward a message I received on my phone and asked me to use my phone calculator to add up last 4 digits of my bank account number with my mpin (Googlepay) and tell him which I did. Within matter of seconds a message was received Rs. 5000 & Rs. 35, 000 was debited from my bank account.
There were about few numbers mentioned which I had tried calling in the morning. I get a call from another number asking if I have a paytm or googlepay to refund for the product which means it is an ongoing scam and there seems to be a network operating on this fraud.