Consumer Redressal

I had placed online order for "Kerala Kasavu Tissue Embroidery Fleet Saree" on malabarshopping.com on 2.12.2019 . Payment of Rs. 1800/- was also made online. The details of order are as under:- Order ID: 13325 Date Added: 02/12/2019 Payment Method: Credit Card / Debit Card / Net Banking Shipping Method: Free Shipping Email: sunmen69@gmail.com Telephone: +919825548323 IP Address: 114.31.180.72 Since the confirmation mail did not mention the delivery date, i kept on calling their customer care number 04912522888, but there was no response. I also sent email to them, but again no response. As I need the product before 13.12.2019, I have left with no option but to lodge this complaint against malabarshopping.com for non-confirmation of delivery and i apprehend that i would not get the delivery before 13.12.2019, which would put me in very unpleasant and agonising situation. Please do the needful for delivery of the product ordered, failing which i should be given adequate compensation for the inconvenience caused to me. Also malabarshopping should be delisted from online shopping so that other customers do not face such problems. Thanking you Sunil Menon