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Complaint #3146 — Sudarshana gupta
Filed: 12 Nov 2013 ·
Address: 226, Block-A, Bangur Avenue, Kol-700055
Hi Team,
This is to notify that I had submitted my Micromax mobile handset (MICROMAX A100 CANVAS 1) with the authorized service centre of Micromax: M/S ANANNAYA INFOTEL-44 (GF), SHYAMAPALLY, JADAVPUR, KOLKATA,POST CODE-700032, with the Operating System problem on 21st September, 2013.
However, I still HAVE NOT received the handset inspite of regular follow-ups & visists at the above centre. It is more than 1.5 months now, & only harassment & misguidance from the Customer Care part is received.
Several mails have been written at the mail id of micromax(service.superfone@micromaxinfo.com & info@micromaxinfo.com), but no action has been taken as of now.
Kindly take up this matter with utmost urgency.
Sudarshana Gupta