Consumer Redressal

We purchased Skoda Laura in April 2013 from M/s Giriraj Motors Gurgaon. The car was purchased in our company name \"DesignTech Systems Limited\" and the 100% amount was paid in advance for the car, insurance, Skoda extended warranty (skoda Shield), RC costs etc. On delivery of the car, all documents except extended warranty certificate was given and we were told that ICICI Lombard will be issuing the same and it takes some time. Now after 7 months and continuous followups, the dealership has not provided the warranty certificate and is blaming ICICI lombard for the delay. When i contacted ICICI they said they have no record of extended warranty. My reminders to the dealership and ICICI Lombard has not yeilded any positive response. I have the performa inv, 100% payment details with me and emails stating that the extended warranty certificate is due. Now only 5 months remain on regular warranty and without the extended warranty certificate, I am worried about future support. Pl advise