Consumer Redressal

I had purchased Honda jazz x (top model) for rs . from M/s Valley Honda, Shivansh mandi. At the time of delivery they haven’t provided some accessory like Front grill & Tail gate sporty spoiler with the car. For your information I want to tell you that these parts are the part of top model vehicle and to be provided with the car. I have made all the payments before the delivery of car 7days in advance. But at the time of delivery, they promised to deliver these parts at first service of my car and called me to attend service camp organized at solan, but again they made excuse that they had left these accessory at their showroom in mandi. Again they called me to attend service camp at solan but the same thing happened again. I wrote emails to Honda customer care but their representative are not looking into the matter seriously and asking me to come to their showroom at mandi. I am posted at distt sirmour since last 11 months and belongs to distt. Shimla, it is not possible for me visit mandi and I already had spent huge money on fuel when they called me to their service camp at Solan. This type of monopolistic behavior of M/s Valley Honda is because there is no other dealer of Honda cars in Himachal Pradesh and due to tax policies of HP govt. and resident of our state can’t buy vehicles from other states. I request you to register my complaint and take suitable action against the dealer and so that they should rectify their mistakes and indemnify the loss suitably.