Consumer Redressal

BLUEDART delivers product damaged (beyond repair) I appointed Bluedart to transfer a LG washing Machine from Guwahati to Mumbai. After several followup calls and finaly writing to the top management my machine was delivered yesterday. However, the product was handled so roughly and carelessly that it is damaged (probably beyond repair). The machine was dropped from a height at some point. The inside drum is dented, the bottom panel has come out, the bottom left part of the machine is dented and there is a leak somewhere in the bottom. I cannot even imagine how the product must have been handled. I am furious. Unfortunately after missing 2 days of work because the customer service people kept lying that the product will be delivered, the product was finally delivered without notice and hence I was not home to receive it. My neighbor received it on my behalf but obviously did not inspect it. I have written to Bluedart, but do not expect much to happen.