Telecom
Active
Complaint #3085 — Sankalp Nambiar
Filed: 7 Nov 2013 ·
Address: —
I had requested Airtel to convert my prepaid connection to postpaid. Their executive visited me on 29th October, 2013 and collected the documents and security deposit. But he didn\'t have a micro SIM (which I requested) at that time, so I didn\'t get a the SIM card. 2 days later on 31st the address verification was done. Still I have not received the SIM card till date. I don\'t wish to pursue this prepaid to postpaid conversion any more. The Airtel executive Ms/Mrs. Shruti (mob no. 9591199644) who was communicating with me till I 29th October doesn\'t pick up my phone calls. When she did after lots of attempts she refuses to refund the security deposit (which is refundable). The receipt details are Receipt Reference : BGN, MIG Number A 50360. I want the Rs 300/- security deposit refunded and get done with this hassel. Request any help.