Consumer Redressal

I have asked for a Balance transfer of 14000 Rs which is my limit. Customer care has taken all the information required and after 2 days they have called me and sais that due to technical problem they are not able to proces my balance transfer. Then i have made my arrangement for it. But my account was credited with 29835 on 03/07/2013 with out my notice. This amount is more than my credit limit also due to which they have charged over limit fee aswell. From then i started calling Customer care department almost more than 8 time regarding this. But they could not provide the resolution for it. I did send SMS to 9212500888 three times from my registered mobile number. for the fist time they have contacted me and said they are going to make the reversal of everything, which is not done. Just because of this i stopped paying my SBI card bill amount from 2 months. I keep getting calls every day for this but no resolution is made till. Hope my problem will be addressed by you. My card number is : 5264685449050705