Furnitures
Active
Complaint #3052 — Sumit Razdan
Filed: 5 Nov 2013 ·
Address: Walad
I placed an order for 3+2+1+1 sofa set on PHOENIX company at an Exhibition held in Pune. The order form no. is BO55575 dated 13 Oct 2013. The delivery date committed was three weeks. I have been following up for past one week but most of the times the phone no. given on order form is either switched off or not reachable or busy. I also tried the Bangalore no. and they are asking to conact Pune. I am not getting any information and committment as to when the delivery will happen. Moreover there are no contact details of any senior person at PHOENIX to whim i can contact. I have paid Rs. 15000 as advance and do not know how what to do now. Please help.