Consumer Redressal

I am Somnath Karmakar, residing at Kolkata.My contact no. is 8981025523. On 31 st of May I have purchased a Policy of HDFC LIFE (POLICY no. 16097625). The name of the Policy was SAMPURNA SAMRIDDHI. As per the Insurance Company it is a 5 yrs Policy & buying it before 31 may\'2013, will give a free mediclaim Insurance for 2 persons along with Policy. Policy Premium is Rs. 12500/- half yearly & after 5 yrs its maturity value will be Rs. 207000 /- including all bonous. After listening all about that policy over phone, I aggred & told to send an agent to my home. The agent came to me with a proposal form & I only had to written my personal details & Policy name with premium details. Then the agent said that within 15 days all the documents about the Policy(SAMPURNA SAMRIDDHI) & mediclaim will reach to me. But the Company stoped all communication after that & even after 4 months I received no documents regarding the policy. Finally after several mails & phone calls to the customer care of the company I received my Policy documents on last week of October 2013. Now the game started...& I found following mystries in that documents..... 1. Policy name has been changed to CLASSIC ASSURE from SAMPURNA SAMRIDDHI 2. Now Policy term is 10yrs where as in proposal form it was 5 yrs 3. My Communication address & contact nos. are wrong. 4. Maturity benifit & all other benifit are drastically poor from the proposed policy i.e SAMPURNA SAMRIDDHI 5. The scan copy of the proposal form has been sent with the documents. where I found that acknowledgment number of the proposal form is different from that , which I filled actually. that means the scan copy of the proposal form (Which is sent to me as a future evidence) is totally fake & manipulated. I have my original acknowledgment receipt , which no. is S000042074571 where as ,in the scan copies (Which are sent to me) it is S000042074567. It seems that my hand writing & signature are scaned & manipulated illegally. Sir I\'m feeling helpless & frustrated due to this CHEATING. ...Please help...