Telecom
Active
Complaint #2987 — SHARAD TRIPATHI
Filed: 29 Oct 2013 ·
Address: H.NO. 9/1 , opposite rajarajeshwari temple, bangalore
Hi ,
I recharged my
mob: 9738911440 with Rs 993 thru its website
https://epayment.aircel.com/online-recharge/
But I am still not getting speed.
And also my 3g data balance is showing 0 gb .
I talked to the customer care executives of Aircel ,
but they say when a plan of 997 is active , they could not give me the benefit of 993 plan.
I told them to deactive the 997 plan and give me the 993 plan for which I have recharged for Rs 993 /-
I also logged a complaint no : 1-13952480553 .
But still there is no reponse from there end. Also they are not refunding my amount of Rs 993 / -
Below is the snipet of the Rs 993 recharge details.
Name/Number:DT-Etopup
Time:2013-10-27 00:34:25
Content:
Txn No. KAR13102700181200008 to Recharge MRP 993 is successful . TT= 0
INR, New Balance 0.80 INR, P.F 883.77 INR, S.Tax 109.23 INR.
Request your urgent attention on this......please
Thanks,
Sharad Tripathi,
9686622680