Internet / Broadband
Active
Complaint #2976 — Sahil Lalit
Filed: 29 Oct 2013 ·
Address: H.NO. 745/W3, DASHMESH NAGAR, STREET 5A,TANKI WALI GALI, MOGA
COMPLAINT AGAINST Tata telecom service provider. The company was providing 1 GB 3 G data along with Rs220 on recharge of Rs250. In the past when data was exhausted, we can\'t access internet and we came to know that there is a need for next recharge.This didnt deducted our talktime balance But suddenly the company changed its policy and not informing the customers about exhausted data and then the data was charged from the talktime balance. During last recharge Suddenly realizing that my Rs 420 was deducted along with the 3G data usage without any notification of expiry of data pack. Is it a right policy adopted by telecom service provider?
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