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Complaint #2970 — Keshava M C
Filed: 28 Oct 2013 ·
Address: \"Prakruthi\" opposite to Suvarna Samskruthi Bhavana, Nagarajapura bhadhavane, Ashokanagar
I have placed the (Order no.: 1270277425) for Samsung Galaxy S3 I9300 16GB Pebble Blue order online with snapdeal.com on 20.09.2013. The orders placed online with snapdeal.com, and payments made through my cousin’s credit card on Oct 20th after a week they said the mentioned (Order no.: 1270277425) for Samsung Galaxy S3 I9300 16GB Pebble Blue is not available in stock and the amount will be refunded within 6-7 days and Till date they have not refunded the amount back and after too many calls and Emails they are busy in giving me the same Complaint number: 3638330 and not dispatching the money instead and even they are not bothered to call or email back I also have registered a complaint with their customer care , but there is no proper response. I request your Good offices to resolve the issue and restore my money with snapdeal.com. It\'s also a listen i have learnt not to deal with such online companies as their genuine interest to serve customers is not proved.