Consumer Redressal

This is my 2nd complain.Sir you take no desicion for my Phone. I am waiting from last 20 days for my phone. I am purchasing a croma mobile in croma retails faridabad.After 5days it will not working properly when i am going to complain in croma he will submit my phone in croma retail and saying my phone will completely repair in 5days and today is complete 20 days when i amm going to ask about my phone anyone are not agree to talk with me to tell about my phone sir please take a hard action about croma retail as soon as possible and please help me to return my phone. Bill no.:20059113 Date:24-08-2013