Consumer Redressal

We shifted from Ernakulam to Bangalore on 18th October and received the goods on 20th October using Agarwal Movers And Packers.As the goods were being unpacked we realised that the following items were damaged/broken 1. Study table leg broken 2. Wooden Arm rest of antique wooden sofa broken 3. Glass crockery broken 4. All cartons including books dampened due to inappropriate packing. All cartons exposed to rain as they were not transported in a well covered truck. To add to the misery, inspite of repeated followups the response from claims department was very indifferent, casual and lacked accountability.