Consumer Redressal

From: gaurav mardia (gauravmardia@hotmail.com) Sent: 04 October 2013 19:13PM To: Relations Assist (MUM), Vodafone India (relations.assist@vodafone.com); mail@consumergrievance.com (mail@consumergrievance.com); consumersforum1980@rediffmail.com (consumersforum1980@rediffmail.com); complaints@core.nic.in (complaints@core.nic.in); ncdrc@nic.in (ncdrc@nic.in) Dear Rajashree, Thanks for your mail. I regret to inform you though, the 30% discount offered is rather insulting to me. I am not asking for discount. I am asking to revoke the false charges altogether!!! I have been using the service for close to 15 years now and have contributed to huge revenue on Vodafones part. I have been cheated and taken advantage of for being an old customer. Over the past 2-3 years, I have been using yearly internet plan and pay for it annually also. Suddenly one fine day Vodafone decides to disconnect my yearly subscription and switch me over to open usage rates when I have not even asked for it. I hav