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Complaint #2871 — P.S.Ramachandran

Filed: 21 Oct 2013  ·  Address: 740.,2nd cross 9 th mail 1 st block H R B R layout Banaswadi ., Bangalore-43
Respected sir. i purchased a washing machine Make I F B :WM FAs:AW60 8062 from M/s. GIRIAS Banaswadi Bangalore3 on02.01.2012 bill no.FS/HB/2144 .But the machine started giving trouble within 15 days. like the link filter failed and started making lots of noise like A ROAD ROLLER. which i reported to the dealer who directed me to the service provider M/s, Trinity enterprises. who came to repair only after repeated calls.The link filter was replaced Several times but failed and still to resolve.Further the machine failed and they have to replace the METAL ASSEMBLY several times i have lost count of it,and finally they have taken my machine on 03.09.2013 after several complaint under Ticket no.11217589 consumer I D no.3204918 telling me the machine will be returned after repair in their factory within 24 hrs, But till date they have not returned.I made several calls to their highest authority but no action.I refer your order on 27.04.13 Rajender sankanatti I for redresal

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