Telecom
Active
Complaint #2861 — ARIJIT MANDAL
Filed: 21 Oct 2013 ·
Address: 44 Nabapally Charaktala P.B. Road Kolkata 700034
A problem occurred against No.9062399660
my offer are 1)unlimited free call under CUG circle
2) 500 free call others networks
3) 200 msg free any network
But when i call any network either CUG circle or other network i cannot get any free benefits.call rates charged as normal charge and which shows in unbill from the beginning of bill month.
Now this month due amount (Rental Rs.112/- + Unbill Rs. 285)=Rs.398/-
I was complain about this topic many times but i cannot get any kind of help and air-tel customer center unable to provide proper details of fee CUG circle call list,500 min other network call list and 200 message list specifically.
Please take action as soon as possible.