Consumer Redressal

I have booked a ticked from Bangalore to Vijayawada on 11th October 2013 in Red bus for JRS tech transport but JRS doesn’t operate any bus from Bangalore to Vijayawada but they have kept the bus in red bus and they are allowed to book the tickets, On Friday I did not get any message or call from the transport company when I called they are not responded to me when I made several calls they simply told that the bus is left and they wanted me to cancel the ticket in red bus and all there days private bus operators are charging very high fare Rs.2500 for a single ticket in normal 2+2 seats I would like to take this forward and complaint against red bus and JRS tech transport as well as on all private bus operators where they are collecting high amount of bus fares. The general bus fares is like Rs. 800 to 1600 but they are collecting Rs.2500.