Telecom
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Complaint #2761 — sachin Pethani
Filed: 14 Oct 2013 ·
Address: #896, 1st Floor, 11th cross, 35th main, JP Nagar 1st phase, Bangalore-78
I have recharged with INR 251 on 09-Oct-2013 which should recharge my account with 200 INR talktime balance and 1GB of data free for 1 month. However i got only substaintial amount (not 200 INR) as a talk time.
I was trying to get connected with custmor care since 09-Oct-2013. I have called then many times, however they at first instant they never admit that balance was not done completely and simply disconnect the call. Next time whenever i tried to call them they sipmly did not received the call though i was trying to contact them many a times.
Now this is my routine sine 09-Oct-2013 to call them many times in a day and they never picking my call or agree to pay/recharge the amount they claimed for recharge of 251 INR (Plane Name:- 3G Smart Life).
Please help me to get out f this and informed about the claiming process.