Consumer Redressal

Complaint Description: In August 2013, I had applied for a Home loan transfer and top up with DHFL. There sales executive Vaibhav Gaikwad met me at my office and told me the details. He and his credit manager Ashok Sature told me there will be 1% processing fee for the total loan amount and for which he asked two cheques of Rs.5618/- each and the loan will be approved and disbursed in 7 working days. The loan was not approved for the amount requested. They approved half the loan I wanted and cleared one of the cheque for Rs.5618/- and returned the other cheque. When I asked for the amount they said it was for administration charges. They threatened not to return my documents if I complained, I have finally got the documents hence raising my concern. Damages Occured: 1) Amount of Rs.5618/- taken from me by DHFL. 2) There are other charges which I paid for Blueprint and other documents required by them. 3) Threatened not to return my documents as a result I could not apply for loan