Consumer Redressal

I had bought a XOLO handset X910 on 30 Aug 2013 and within a week the display was not working. The phone was sent to the service centre by Onsite (Sangeetha service) on 10/9/2013. Ever since I have recieved messages saying I will get my phone on this day and that day. But have not recived my phone yet. The service centre people refuse to even pick up the call. The service Manager Hariharan Subramaniam says that the phone is not with them and then agaibnn refuses to pick te call. The request number for the service is 37797 IMEI number of my mobile is 911246800204676. frustrated with the service and attitude towards teh customers. They should at least have the courtesy pf picking the call or letting the customer know if there is a delay. i do not needa repair. I jus want my phone back. I can get it repaired from anywhe.