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Complaint #2723 — M J R A N Vishwanatha Rao
Filed: 9 Oct 2013 ·
Address: 302 Sriramana Residency Post Office Road L B colony Visakhapatnam 530017
I am holder of SBI CREDIT CARD NO 5264685319456230. Two amounts of Rs.16,707.05 and Rs.90.98 were shown in my credit card on 6.4.13, which were not performed by me. I complained over help line number and by email on receiving SMS alerts. They issued a fresh card. I sent physical copy of the dispute form twice by post along with copy of my passport to SBI Card, Gurgaon, faxed it and also e-mailed soft copy. They have been charging finance charges, late payment charges, etc. They have been demanding payment over phone and by visiting my residence. They even blocked my card. They gave a temporary credit of the disputed transactions amounts to my card account on 2.9.13. They have not reversed the charges. They say still the investigation is going on even after half an year. I pray THE FORUM to order SBICard to recredit the disputed amounts,charges, pay costs and damages and to reveal how the transactions took place. Latest ref. no of my complaint with SBICARD is CaseID 006-844-919.