Consumer Redressal

I had bought a xolo phone in the month of August.I hardly used it for 2 weeks then the phone started behaving abruptly.phone started heating up and battery drained on 2-3 hrs. i contacted Xolo first they suggested m to submit my phone in one of their pick up points. i took a leave from office to submit my phone there but when I reached there I was informed that they don\'t take Xolo phones anymore.my whole day was wasted due to wrong information that they provided. Then again when I contacted Xolo they informed me about a new service center where I can go and give my phone for repair. i gave my phone there on 9th september 2013 and it has been 1 month and nothing has been done. I call at service center and no body picks my phone and Xolo Customer support people always say it will be done within 2 days but nothing is done. I am completely frustrated due to their lack of interest in resolving customer issue. Model No: XOLO Play T1000 complaint No:310000098178 complaint date:26/08/13