Consumer Redressal

Hi, I\'ve been going through a lot of harrassement from YOU Broadband Gurgaon. The plan I\'ve taken is 12MBPS but most of the time I get in the region of 1-2MBPS. It happens daily post 9pm but no satisfactory action has been taken & every time I\'ve been told that there are no issues in the network. I\'ve escalated to Nodal as well as Appellate Officer but they have communicated the same & not willing to accept their fault and resolving the issue. Cheers, Abhinav