Consumer Redressal

I got transferred and shifted to Pune from Noida(NCR). We booked Agarwal Movers and Packers to shift our car (WagonR VXI) on 21st Sept 2013. I got my car delivered in Pune on 30th Sept 2013 with broken headlight(right) and damaged wind shield (front). It also had multiple scratches and a dent in bonnet. The person who came to delivee the car kept on insisting that the car was in this condition when we received it. While I have a documented proof which states all the observations that were recorded on paper while car was handed over to their personnel. After multiple hours of argument when I refused to sign the delivery note and demanded all the fixes of my car done before delivery, they took it back. Now when I try to follow up with them, they either do no pick up my call or when they do they say that claim your loses from your car insurance company and just give us signed document of delivery. I am tired of following up with them and now considering a legal action. Please guide.