Consumer Redressal

Dear Sir/Madam, I was told mt country club (Anand Kandralkar) from pune that I will get a package of 7 weeks of holiday package which can be utilized by staying in any of their properties over a period of 5 years. Along with this, I was offered a free membership of country club. All this for Rs. 50,000. However, when I planned a tour and asked them about hotel availability, I was told by them that I have only membership of Country club and nothing other than that. Country Club fails all the commitments which they made during purchase. Even for getting my membership number and card, I had to put more than 10 emails along with repetitive calling. I was also told that they have a club in Vashi which I can utilize some time since it is nearer for me. But later it was understood that there is only a office of country club and nothing else. All my money is wasted without a single rupee use. I want my refund, if not fully then atleast a part of it. My membership number is CVPU37CLUB143757.