Telecom
Active
Complaint #2675 — Sushant Rai
Filed: 5 Oct 2013 ·
Address: 2823, First Floor, DLF phase 4, Gurgaon, Haryana
Idea Representatives intentionally avoiding to disconnect my connection after multiple requests and sending me false bill month after month.
1) I had requested to Idea customer care to disconnect my Idea no 9990027325 and send a final settlement bill on April 07 2013.
2) I received a reply that my request has been initiated and will take some time to process. but instead of getting my final outstanding till April 7th, I got complete April and May month bill.
3) I asked them to stop my service and send me bill till 7th April, day of disconnection request, but they said that there is no disconnection request registered on 7th April.
4) In August, I got call from one of the Idea representative who projecting as an advocate threatened to file a case against me due to non payment of telecom bill. which was under dispute.
5) I cleared the outstanding till 14 August 2013. and re-requested for disconnection. reference no C1-4676499254. Now they say that no such reference no exists.