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Complaint #2666 — Raushan Kumar

Filed: 4 Oct 2013  ·  Address: AFWWA(L) Air Force Station Yelahanka Bangalore 560063
Respected Sir, I have purchased a Samsui LED TV (639798 SJC24FH, 24 inch) from Lower Ground Floor Mantri Sqaure No 1 Malleswaram Bangalore-560003 on 27 Jan 13. After use of 1 month I got a problem of negative screen picture in my TV, I complaint the same problem to customer care (complaint no BAN 2907130292) but they did not response me for 3-4 months. After this they repaired my TV and ensured me that the problem will not happened further. After 2-3 days I have faced the same problem again, then I approached to customer care and they reactivated my same complaint no. On 23 Aug 13 they have closed my complaint no (BAN 2907130292) and raised a new complaint no (BAN 2309130250) without any repair and information. Till date they are not attained me. Between all this I have approached to customer care via mobile phone almost 50 times. Now I request you sir please help me in solving my problem. Bill details are as follows:-Till No 39 Bill No 147792 dtd 27/01/13 AUCHAAN Mantri Sqaure.

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