Consumer Redressal

With great regret I would like to bring to your notice that I approached one of the authorized SONY service center in Bilaspur and am not satisfied.Firstly I was not given any Job no.when I handed over my Sony HI-FI music system on 31.7.2013.Repeatedly I was asked to enquire after every 5 to 6 days and was given diplomatic replies.After much request I was given the Job no. on 3.9.2013.Till date I have not got any satisfactory reply or response from the service center and am mentally harassed as I am always given the answer that \'enquire after one week\' or so. Being a customer I request to your good-self to look into the matter on urgent basis and do the best possible for me and oblige.I would also like to bring to your notice that when I submitted the system it was in working condition and problem was there in the function key but now the system froze because of mishandling of the service centre engineer named Varun.Hoping for the best solution.The details of the system are as follows: