Telecom
Active
Complaint #2592 — SIDHARTH RANJAN
Filed: 27 Sep 2013 ·
Address: h no. 41 immadihalli, vinayaka layout Bangalore
This is regarding the in genuine Bill DATEC 26-09-2013 fmy number 7204042434, which is in the name of SHALINI SAHAY. I have an unlimited plan of 899 which has unlimited calls and messages all over India. My bill has come for Rs. 12420/-, which according to me is impossible to come. I have asked to activate 3G Data pack for 1 GB which I have used accordingly and used nothing extra.Still the company has sent me a magical figure of 12420 which is a clear fake bill.
They have even barred me number stating that I have crossed the credit Limit for 3400, if this was the case why
1. Why was I not informed about the credit limit crossed.
2.Where is my Bill and how can you barred the number without proper
and prior intimation
3. I have called the useless Customer Care Number and asked for the
Breakup, they told the bill is generated yesterday we dont have this
data call tommorow.
Please look into the case and take serious action against it so that it never happens again.
regards
Sidharth R