Consumer Redressal

r/sir with ref to above subject i u/s credit card holder since last 15 years also i have made reguler payment before every month but i am sorry to say last six months your service is poor following complaint given below 1.customer care execuitive not answer poperly. i have ask for customer care incharge contact no but no answer 2.I have charges for- ADVANTAGE -CARD ENHANCEM Every month though i have not given confirmation for same 1 last year I pay for same but current year ihave not apply for this card but without any committement a courier recd in the absence of my self same day ihave return to your BANGLORE OFFICE cb tele seals core bg-560095BY POST Ihave given mail to \"Card.Services\" <Card.Services@in.standardcharted.com>, also talk to following cut.care.excet. namely supriya/kariseema/mery/amurta/wasim/shyam/salma/aditi from 14.12.2011 but every time they have given reversalrs 4000/- req.no 753056/753102 dated 2.3.2012 req no 980656/dtd 15.12.2012 my complaint is that why i pay for same eveh i have not use your card/voucher any doubt pl verify that i have used or not lastly i have talk with rakesh/richa/ahahat but no result but i have payment done thro check on dtd 03.04.2012 deduct interst of this card and installment rs 4548/- instead of 5419/- i will not pay any interst .installment of ADVANTAGE -CARD ENHANCEM Every month though i have not given confirmation for same card no 4940-7680-2360-7721 once you are req to to cancel same so next stament it is not charged pl reply me 09426304949 B K SHAH r/sir with ref to above subject i u/s credit card holder since last 15 years also i have made reguler payment before every month but i am sorry to say last six months your service is poor following complaint given below 1.customer care execuitive not answer poperly. i have asked for customer care manager/incharge contact no but not given 3.I have charges for- ADVANTAGE -CARD ENHANCEM Every month though i have not given confirmation for same 1 last year I pay for same but current year ihave not apply for this card but without any committement a courier recd in the absence of my self same day i have return to your BANGLORE OFFICE cb tele seals core bg-560095BY POST Ihave given mail to \"Card.Services\" <Card.Services@in.standardcharted.com>, also talk to following cut.care.excet. namely supriya/kariseema/mery/amurta/wasim/shyam/salma/aditi from 14.12.2011 but every time they have given reversalrs 4000/- req.no 753056/753102 dated 2.3.2012 req no 980656/dtd 15.12.2012 my complaint is that why i pay for same eveh i have not use your card/voucher any doubt pl verify that i have used or not lastly i have talk with rakesh/richa/ahahat but no result but i have payment done thro check on dtd 03.04.2012 deduct interst of this card and installment rs 4548/- instead of 5419/- i will not pay any interst .installment of ADVANTAGE -CARD ENHANCEM Every month though i have not given confirmation for same card no 4940-7680-2360-7721 once you are req to to cancel same so next stament it is not charged pl reply me 09426304949 B K SHAH I AM SORRY YO SAY I AM SENDING KIT SAME DAY BY SIMPLE POST EVEN THE I AM NOT USING ANY OF THE CARD OR FACILITY YOU CHECK IT WITHOUT MY CONFIRMATION WHY SHOULD SENT ME Card enhancement pack KIT WHY SHOULD I PAY FOR I AM NOT PAY FOR THIS IF ANY CHARGES SHOWN IN MY STATEMENT I WILL GO TO PG CELL NEWDELHI B K SHAH 09426304949 ahmedabad -- *Confidentiality Notice* : This email is intended only for the addressee named above. The information contained in this email and any attachments are confidential and may be subject to copyright or other intellectual property protection. If you are not the intended recipient, you are not authorized to use or disclose this information, and we request that you notify us by reply mail or telephone and delete the original message from your mail system. Any unauthorized review, use, print, retain, copy, disclosure or distribution is strictly prohibited and may be unlawful. Regards, BIPIN K SHAH. આપણે યાદ રાખવું જોઈએ કે આપણામાં રહેલી શક્તિઓ નહીં પણ આપણું વલણ જ આપણી જીવન જીવવાની રીત નક્કી કરતું હોય છે. P Please consider the environment before printing this mail. r/sir with ref to above subject i u/s credit card holder since last 15 years also i have made reguler payment before every month but i am sorry to say last six months your service is poor following complaint given below 1.customer care execuitive not answer poperly. i have ask for customer care incharge contact no but no answer 2.I have charges for- ADVANTAGE -CARD ENHANCEM Every month though i have not given confirmation for same 1 last year I pay for same but current year ihave not apply for this card but without any committement a courier recd in the absence of my self same day ihave return to your BANGLORE OFFICE cb tele seals core bg-560095BY POST Ihave given mail to \"Card.Services\" <Card.Services@in.standardcharted.com>, also talk to following cut.care.excet. namely supriya/kariseema/mery/amurta/wasim/shyam/salma/aditi from 14.12.2011 but every time they have given reversalrs 4000/- req.no 753056/753102 dated 2.3.2012 req no 980656/dtd 15.12.2012 my complaint is that why i pay for same eveh i have not use your card/voucher any doubt pl verify that i have used or not lastly i have talk with rakesh/richa/ahahat but no result but i have payment done thro check on dtd 03.04.2012 deduct interst of this card and installment rs 4548/- instead of 5419/- i will not pay any interst .installment of ADVANTAGE -CARD ENHANCEM Every month though i have not given confirmation for same card no 4940-7680-2360-7721 once you are req to to cancel same so next stament it is not charged pl reply me 09426304949 B K SHAH