Consumer Redressal

This is to inform you that i hold an contact number 9920798082 in my name when i purchased this post- paid connection i had been told by their retention department that every month i would be given 2gb internet FREE every month till i am holding this connection. One day i received a bill of rs.99 charged to my Vodafone number illegally without informing me. then i approached the call center and asked the explanation for the same. They informed me that in my contact no. there are two plans running one is free 2 gb plan provided by vodofone as I am there corporate customer and the other is chargeable plan for rs 99. i requested the executive his name is mr santosh yadav to disconnect the chargeable plan of rs.99 charged to me illegally.req number for the same is 1386342042. But company employee discontinued my free plan and started charging me the sum of rs 99 for internet and company has given \"n\" number of reason for the same. Why is should pay? them for their employee mistake i need justice to the above and request you to please help me in this case i had requested the vodafone executives to make the arrangement for me to listen the call made by me to their call center they simply denied for the same I expect the possible help for the same and request you to please look into this matter at your earliest