Consumer Redressal

i purchased a hp printer serial no.-CN36H3JNG7 on 12/09/2013 from computer vision jabalpur. when at home i gave the first print it had a problem of paper jam and not worked properly. i called to technical support team of hp and filed the complaint.it had onsite warranty cover. but there was no warranty cover and they are not resolving it, i am calling daily to hp customer care but no action has been taken. so i request you to take appropriate action againt visin computers jabalpur and hp