Consumer Redressal

On 13/01/2013,I bought ME V1 TABLET – HCL IMEI NO. 911251100043006 from Swastik Telecom-Dombivli. Unfortunately, The product performed badly due to charging not properly done, battery draining quickly, memory card slot not working & heating problem. So I send my phone to HCL service centre at Mobile Point,Thane on 14/3/2013.For 3 months there was no reply at all & I was given my Tablet after 3 months it was in terrible condition it was scratched, mishandled also my Original bill, original charger, original headset was lost by the service centre. On asking for returning the lost items (bill, charger& earphone) they said that it is not their responsibility and started arguing. Later they started using bad language and threaten to take any action.So I Request you to Help for Replacement Or Money Back.