Consumer Redressal

Respected sir/madam, I am a reliance prepaid consumer. I often take a 3G pack of internet with validity 30 days. After the validity of my net pack is over, still the internet in my mobile is on and now the money in my core balance gets deducted very quickly as data download charges are very expensive without subscription of any net pack. Service providers donot give any message regarding the expiry of the validity period of data packs, and a humble consumer tends to know only when his/her core balance becomes zero. This causes the feeling of being cheated and consumer cannot do anything regarding that. I sincerely request you to take strong steps against those who are consistently serving their vested interests by not giving the informed services.They may send an SMS saying that your validity period is going to be expired and they may recharge their net packs , otherwise money will be deducted from their core balance. thanking you, jai hind