Consumer Redressal

I have booked a Flat on 20:80 schemes in January\'12 with Indiabulls Greens Panvel. This was sold to me by the broking firm of the Indiabulls Real Estate. I was not keen on the property as the payout looked bit difficult for me. The sales persons convinced me that if I was ready to pay the 20% on deferred mode in two consecutive months. My further payment should start only after the payment of the 2nd 10%. It was confirmed again and again to me that, the approvals were taken from requisite authorities and hence, this was agreed. But unfortunately after the payment of 1st instalment of the 20% (i.e) payment, the Real Estate division sent me a demand letter asking for balance 80% and with interest of 18% on late payment charges for the balance money. As per the agreed terms the balance payment should have started after payment of the second instalment. When I confronted with the selling agency, Indiabulls broking they said I should stay calm as this was not a problem, and this was being taken care off by Indiabulls broking. From then I have been following up with the Indiabulls broking agency but haven’t got any respite on the interests charged to me. This has compiled to a value of Rs. 35 k. I am writing to their COO, VP, AVP and Salesperson asking explanations, which they are not proving to me. Your intervention is required in this case.