Consumer Redressal

I had purcalmosthased a car charger online from infibeam.com on 17th aug 2013 order number11531734, while purchasing the estimated delivery date was 26th Aug 2013. The part was not even shipped by 27th Aug 2013 and after constant follow-up by my end was delivered on 30th Aug. I had ordered for a Belkin (black) charger with micro USB cable, what was delivered was a local make charger with no cable. I called up infibeam immediately and was asked to send photos of the device, which I sent immediatelyon 30th itself... On 4th Sept after my follow I was told to send the packing photos which I sent immediately on 4th.... The part was then picked up on 9th Sept... Today the 14th when I called up infibeam I was told by their team lead Mr. Pawan Kumar that the part was in quality and I may receive a call on the status by the quality team by 16th.... Its been almost a month of me making payment but still am not sure when the product will be delivered.. Its clear cheating of customer