Credit Cards
Active
Complaint #2398 — Jaydeep Ghosh
Filed: 13 Sep 2013 ·
Address: C-203, Rashmi Tanmay, Eden Rose CHS, Beverly Park, Mira Road-e, Thane, Mumbai-400017
I have a cobranded credit card from SBI known as the TATA CREDIT CARD. My card no is 5242479294122273. I had made a full payment due on my credit card for an amount of INR 12,189/-. The payment was made in two parts I-e 625/- and 11,564 but on the same day i.e- 28th August. My due date on the card was 30th August. As per NEFT rules the payment get clears in the beneficiaries account within 48 hours, however the payment of 625/- is cleared on 30th but the remaining balance of 11,564 reflects on 3rd Sep. Both these payments were transferred from my HDFC Bank account. Even tough there is a fault of the credit card company, still they have levied me a financial charge of INR 3000/-. I had called up their customer service to clear the issue and I spoke to some person called Akhil, but due to my surprise he refused to further communicate this regards and said no reversal is possible on the card. Request to sort this issue and help in reversing off my financial charges with no fault of mine.