Telecom
Active
Complaint #2385 — Abhijit Ghosh
Filed: 12 Sep 2013 ·
Address: Vill. and P.O. Chandrahati, Dist Hooghly, Pin 712504
Purchased Micromax Cellphone X234+ in Aug 2012 but never worked satisfactorily. Most of the time, remained in service centre for necessary repair works. First time sent to service centre is in Nov 2012 and then successively in Feb 2013, May 2013 and July 2013. Last time ,deposited to service centre on 13/07/2013, they gave me a computer print Jobsheet E030438-0513-3844288 bearing wrong date of May 2013 and wrong Customer address and contact number. They altered the date by hand and wrote R/F but did nothing about customer address and contact number. Several weeks have been passed since then. Whenever I used to call them to know the status , initially they used say “part not available” but now they used say “we will call you by 6pm to update the status” which they never did. Service Center : SAGUN INFOTECH, 34/A Kali Das Bhattacharya Lane, Srirampore, Hooghy. Ph 65634643