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Complaint #2379 — Dheeraj Kumar Chhipa
Filed: 12 Sep 2013 ·
Address: 572-C, H-Block, Palam vihar gurgaon, Haryana
ear Team,
I have submitted all required document for prepaid to postpaid conversion for my mobile number +91-9971162229 on date 3rd Sept 2013 at sector-14 gurgaon AIRTEL customer care centre.
Verification team came at my home on 5th Sept 2013, but till date (12 sept) the postpaid conversion has not happened.
I have visited 3 times to CC-care and called 121 (Airtel Customer care) several times but have not received any concrete solution.
The worst part is that - 10th sept evening i found that i am not able make calls from my Prepaid number getting error \"Not registered on network\"
When i tried to switch-on using Postpaid sim then i got error - \"Sim card registration failed\"
Hence right now neither prepaid is working nor the postpaid. This is giving me huge inconvenience in my day-to-day work. I am loosing many importent calls.
Kindly help in fixing the same ASAP.