Consumer Redressal

I would like file complaint against VISHWAS MOVERS & PACKERS SWAMI SUYASH APARTMENT,SHOP NO. 1, KRISHNA CHOWK, NEW SANGVI, PUNE-27 in regards to the household goods transported from Pune to Nagpur where we were confirm from Mr. Kuldeep and Mr. Hemant that goods are going to be transfered in as it is condition, they asked for 15, 000 Rs. inclusive of insurance amt. when we asked for insurance paper they said its not required as they will take care of this part and goods that are delivered will be unpacked by them there will not any extra charge for it. but when they delivered goods were in very not in good condition 1.Sofa set was damaged 2. Kurl on matress was damaged 3. washing machine was damaged 4. fridge was damaged 5. bike was damaged and we paid the amount to unfold the goods ( bed, wardrobe, tv). If we are calling to Mr. Kulddep he is saying to ctc Mr. Hemant n vice a versa Total claim goes to 22000 rs. which we are asking from vishwas movers and packers