Consumer Redressal

1. I purchased Samsung Galaxy S Advance GT-I9070 Mobile handset at “Spice Hotspot, Kammanahalli Main Road, Bangalore’’ on 01.12.2012 with receipt number-2033 and book number-G03 bearing IMEI number-353020051200898, for an amount of Rs. 19,000/- (Rupees Nineteen Thousand Only). 2. After a couple of months, the images captured from the mobile handset’s 5Mega Pixel Camera were quiet blurry and I noticed dust accumulation inside the lense of the Camera. I produced the mobile handset for the first time at RT Nagar, Bangalore Service Centre in the month of February 2013 and the reference bill number is 4147664323. The dust was cleaned and the mobile handset was returned. 3. After a few weeks, I noticed dust was again getting accumulated inside the lense of the Camera. I contacted Samsung Customer support on 1800-3000-8282 and the issue was raised with Mr. Raghav, who assured me the defect will be rectified and asked me to submit the mobile handset at the same RT Nagar Bangalore Service Cen