Consumer Redressal

I used services above movers and pakcages on 29 /08/2013, paid for insurance of good but not received insurance copy, while reaching my house they refuse to unloading the material and demand extra money , and after unpacking found that Almira, Water Filter & freeze was damaged , sofa lower side is broken. and i send a communication on same day to bestpackersrajesh@gmail.com, for details and claming the insurance amount but no body can respond. Details given --I have booked my consignment through \" Best packers & movers\" but i have very bad experience. I have booked on 29.08.2013 and commitment given by Mr. Naresh that consignment reach on sunday (01.09.2013), but consignment reach on today(04.09.2013).After reach the consignment,they refuse to brings the materials to my room , and take Rs.100/-extra and i am call three workers for move the material from tempo to my room.I have done Insurance, but nobody can checked the after unpacke the material only take money